New Platform Updates to Enhance Your Debt Recovery Experience

At Debt-Claims Solicitors, our mission has always been to provide you with an accessible, comprehensive platform for all your debt recovery needs. As part of this commitment, we’re excited to announce a series of significant updates to our platform, launching on the 6th of May 2024. These enhancements are designed to streamline your experience, expand our services, and ensure that your debt recovery strategy is more effective than ever.

Introducing a New Era of User Interface – At No Extra Cost

Our platform’s core, the user interface, has undergone a comprehensive transformation. We are proud to introduce a sleek, more intuitive design that simplifies navigation and accelerates your debt recovery process – and this is available to all our users at no additional cost. Highlights include:

  • A New Home Screen: Instantly access vital statistics and recent notifications for an immediate understanding of your account’s performance.
  • Prioritised Notifications: Essential alerts are now sorted by priority, ensuring you never miss critical updates.
  • Enhanced Feedback Options: Easily share your experiences with us via Google and Trustpilot, helping us to serve you better.
  • Updated Contact Details: Streamline communication with simplified updates for creditor and debtor information.
  • New Services and Products: Discover new tools and resources designed to fortify your debt recovery arsenal.

Advanced Documents and Actions – Premium Offerings

Our commitment to providing comprehensive solutions extends to our new suite of documents and actions designed to enhance your debt recovery strategy, available at an additional cost:

  • Second Letter Before Action (LBA): Target persistent cases with a follow-up letter.
  • Payment Plan Letter: Propose structured settlements with ease.
  • Part Payment Letters: Chase outstanding balances more effectively.
  • Letters to Directors: Directly engage with company leaders to expedite recovery.
  • Request Paper Copies of Court Judgments: Maintain thorough records with official court documents.
  • Global Expansion: International Recovery Services – Available at Extra Cost

In today’s global marketplace, your debt recovery efforts need to transcend borders. We’ve introduced two pivotal services to empower your international pursuits, available for an additional fee:

Global Reach with International Debt Recovery

Expanding your recovery efforts beyond borders can be a game-changer. Our International Letter Before Action and no-win no-fee International Debt Recovery services are here to help you do just that, providing a global solution to debt recovery challenges.

Revamped Debtor Reply Portal and Phone Call Option

Efficient communication is key to quick resolutions. Our redesigned debtor reply portal facilitates faster, more efficient interactions between creditors and debtors. For those cases where a more direct approach is needed, our new phone call option allows for personal contact alongside traditional letters.

Transparent Pricing Update

In our ongoing quest to deliver superior service, we’ll be adjusting some of our prices. This pricing update ensures that we can continue providing the high-quality service you expect from us and as a result:

  1. All clients will be put onto our new default pricing, even those with existing bespoke pricing, unless we have contacted you specifically about this and agreed bespoke pricing;
  2. In the coming weeks, we will be launching a new fee account/invoicing system to speed up payments for services.

These updates embody our dedication to providing a superior debt recovery platform. We invite you to log in and explore the new features, confident in their ability to enhance your debt recovery efforts.

Your feedback is crucial as we roll out these updates. It enables us to continually refine and tailor our services to better meet your needs. Should you have any queries or wish to learn more about these new features, please do not hesitate to reach out.

To find out more about how Debt-Claims Solicitors can assist your business, contact us today or call us on 02475 461 042.

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