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Collecting Unpaid Debt from Vulnerable People: Safeguarding and Precautions

Aggressive debt collection practices can have severe consequences for vulnerable people, as demonstrated in the case raised by Martin Lewis’ charity. Local councils, often responsible for collecting unpaid council tax, have been criticised for hiring third-party debt collectors who engage in practices that exacerbate financial and emotional stress. Vulnerable individuals, who may already be experiencing […]

All About IVAs

As the cost of living continues to rise, many people across the UK find themselves unable to meet their financial obligations. Increasing energy bills, rent, and food prices have pushed households into debt, with some struggling to pay even their most basic bills. In these situations, individuals may feel overwhelmed by the mounting pressure from […]

What’s The Difference Between Receivership And Administration?

In the world of insolvency law, two terms often come up when businesses face financial difficulty: receivership and administration. These processes, while both designed to deal with insolvency, differ significantly in their purpose, structure, and outcomes. For creditors, debtors, and insolvency practitioners alike, understanding the distinctions between receivership and administration is critical for determining the […]

All About The Financial Ombudsman Service

Debt collection can be contentious, particularly when consumers feel unfairly treated. In England, the Financial Ombudsman Service (FOS) plays a crucial role in resolving disputes between consumers and financial services, including those related to debt collection. Understanding the powers of the FOS in handling debt collection complaints is essential for both debt collection agencies and […]

Expectations for Debt Collection by Regulated Companies

On 18 March 2024, the UK Regulators Network (UKRN), alongside the Financial Conduct Authority (FCA), Ofcom, Ofgem, and Ofwat, issued a joint statement outlining their shared expectations for debt collection practices by regulated companies. This statement is critical when many consumers face financial difficulties due to ongoing cost-of-living pressures. The aim is to ensure companies […]

Pitfalls When Using Third Party Debt Orders

Third Party Debt Orders (TPDOs) are a powerful tool for judgment creditors seeking to enforce a judgment by freezing and seizing funds owed to the debtor by a third party. However, utilising this enforcement method requires careful consideration and understanding of the legal processes. Missteps in applying for a TPDO can lead to wasted resources, […]

The Impact of the GDPR on Debt Collection

Introduced in May 2018, the GDPR imposes strict requirements on organisations’ handling of personal data. For debt collection matters, these changes have brought about various compliance challenges and opportunities. This article examines the impact of the GDPR on debt collection practices in England and Wales, focusing on the roles and responsibilities of Controllers and Processors, […]

The Advantages and Disadvantages of Issuing Winding Up Proceedings

In the domain of debt collection, winding up proceedings are a potent tool for creditors seeking to recover debts from insolvent companies. These proceedings, also known as compulsory liquidation, can compel a debtor company to cease operations and liquidate its assets to pay off creditors. While this legal remedy is powerful, it is not without […]

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